1. ART REQUIREMENTS: Digital vector art file preferred for all processes. Adobe Illustrator CS (11) and lower eps or ai files with all fonts created into outlines. Black & white camera ready line art can be used for die struck and etched products only. Art charges may apply for complex designs. We accept files compatible with most graphics programs including Photoshop and Illustrator. However, art charges may apply with some file formats. We can duplicate your existing sample with no artwork (this option takes slightly longer to complete production). If your artwork is not camera ready, artwork may be prepared at a specified rate.
2. COLORS: There are a finite number of authentic cloisonné colors available. For authentic cloisonné projects we will try our best to closely match your color specifications. For all other spot color projects Pantone color matching (PMS) is available most at no additional cost. Translucent and glow in the dark enamel colors are also available at additional cost. For offset printed projects, we will match the colors as close as possible, either from the digital art provided or 2 hard copy match proofs may be provided for color matching.
3. PRODUCTS, LOGOS AND TRADEMARKS: Samples of products depicted on this website are examples of factory work only and not available for sale. This does not constitute an endorsement of the products nor does it indicate that the product has been used or purchased by the person or company whose name or logo appears on the product. The factory assumes that clients are authorized to use logos and trademarks submitted for reproduction. Factory assumes no liability in trademark or copyright disputes.